Simon & Sue
Quite simply an outstanding grooming job. Within hours of collecting our dog ‘Trevor' the Irish Terrier, he received repeated praise inspired by his outstanding cut. The fact that you reviewed how best to groom an Irish Terrier prior to his arrival is testament to your professionalism and dedication. Notwithstanding the human reaction to your work, Trevor is happy, relaxed and smelling just great. There are plenty of issues to juggle on moving into a new area but your relaxed, exceptional work ethic and caring approach has removed one significant issue. A very big thank you for your professional, kind and delightful engagement with your client and his owners!
Jo Benney and Wolfie
Excellent Grooming at The Dog Box, it's a very smart and professional set up run by lovely people. Friendly, relaxed, knowledgeable and most importantly extremely good at what they do, we are so happy with how 'Wolfie' looks. Would definitely recommend, thank you.
I visited Anna today for the first time with my large breed Golden Doodle who was very matted and in desperate need of some TLC. The grooming salon is immaculate and very high tech. Anna is extremely friendly and knowledgeable. She genuinely cares about your dog and how he/she is feeling. At the same time Anna has an incredible eye for detail. It's clear she takes pride in her work and unlike most groomers this doesn't come at the expense of care and compassion for the animal she's working with. Sending updates throughout the day to let me know that my dog was in safe hands was an unexpected lovely touch. I was also really impressed that my dog was given a break from the grooming for 20 minutes in the secure fenced garden. Wow! I would highly recommend The Dog Box who went above and beyond. Thank you!
Anna is simply the most attentive and professional dog groomer I have met! The room is spotless, attention to detail and knowledge is fantastic and Miley (the pup) had the best time! If I could give 6 stars I would!
Duncan & Anne
If you are looking for a dog groomer in the Exeter area you should look no more and try Anna. She is passionate about her craft and very skilled. Our Border Terrier came back very smart and has attracted admiring looks from people when on his walks. We were particularly pleased she could offer different techniques as in stripping and/or trimming his coat and were delighted with the results. He had not been properly groomed before and with Anna's encouragement and care he was obviously happy to co-operate and emerged a handsome boy. Thank you so much.
I brought my four year old golden retriever to see Anna today for her first ever groom. Following the 'meet & greet' last week, I knew Lottie was in very good hands. Anna and her daughter made a very good first impression. I knew that Lottie's welfare was the most important thing & Anna and her daughter had made this very clear. We didn't want to cause Lottie any stress and given that this was her first experience, we were unsure how she would react. She LOVED her bath but less keen on the blow dryer and clippers! Anna showed care and compassion and was very much guided by Lottie. Today, she has had a good brush & a bath. She has been towel dried with the hope that next time we can move a step forward & try the dryer! She smells and looks lovely & fresh! Thank you. We will be back to see you soon & I will be spreading the word of your excellent, dog-centred service.
We look forward to hearing from you
We follow the 5 freedoms of the Animal Welfare Act:
1. Freedom from Hunger and Thirst by ready access to fresh water and diet to maintain health and vigor.
2. Freedom from Discomfort by providing an appropriate environment including shelter and a comfortable resting area.
3. Freedom from Pain, Injury or Disease by prevention or rapid diagnosis and treatment.
4. Freedom to Express Normal Behaviour by providing sufficient space, proper facilities and company of the animal’s own kind.
5. Freedom from Fear and Distress by ensuring conditions and treatment which avoid mental suffering.